1. Information We Collect
Like a witch gathering ingredients for her potion, we collect certain information to make your Halloween shopping experience spell-binding:
- Personal Information: Name, email address, shipping address, and payment details when you make a purchase
- Order Information: Products you purchase, sizing preferences, and costume choices
- Technical Information: IP address, browser type, device information, and how you navigate our site
- Communication Data: Messages you send to our customer service team
2. How We Use Your Information
We use your information with the care of a mad scientist handling precious specimens:
- Process your orders for costumes, decorations, and accessories
- Provide customer support for all your Halloween needs
- Send order confirmations and shipping updates
- Improve our website and product offerings
- Prevent fraud and ensure payment security
- Comply with legal obligations
3. Data Sharing and Disclosure
We treat your data more carefully than a mummy guards his tomb, sharing only when necessary:
- Payment Processors: We share payment information with secure providers like PayPal and credit card companies
- Shipping Partners: We provide address information to delivery services to get your costumes to you
- Legal Requirements: We may disclose information if required by law or to protect our rights
- Business Transfers: In the event of a merger or acquisition, customer information may be transferred
We never sell your personal information to third parties for marketing purposes!
4. Data Storage and Security
We protect your data with the vigilance of a werewolf on full moon night:
- All sensitive data is encrypted using industry-standard SSL technology
- Payment information is processed through PCI-compliant systems
- We regularly update our security measures to protect against new threats
- Data is stored on secure servers with limited access
- We retain your information only as long as necessary for business purposes
5. International Data Transfers
Since we ship worldwide (excluding Asia and select remote areas), your data may be transferred internationally. We ensure all transfers comply with data protection laws and provide adequate safeguards for your information.
6. Your Rights and Choices
You have more control over your data than a zombie has over brains (which is a lot!):
- Access: You can request copies of your personal data
- Correction: You can update inaccurate information
- Deletion: You can request deletion of your personal data
- Objection: You can object to certain processing activities
- Portability: You can request transfer of your data to another service
To exercise these rights, contact us at the information below.
7. Cookies and Tracking Technologies
Our website uses cookies – not the delicious kind, but the digital kind that help us:
- Remember your preferences and shopping cart items
- Understand how you use our site to improve your experience
- Provide relevant product recommendations
- Analyze website traffic and performance
You can control cookies through your browser settings, though this may affect your shopping experience.
8. Children’s Privacy
While we sell costumes for all ages, including babies and toddlers, we don’t knowingly collect personal information from children under 13 without parental consent. Our kids’ costumes are purchased by adults – the real monsters making Halloween magical!
9. Changes to This Policy
We may update this policy as our business grows and evolves. Significant changes will be communicated through our website or directly to customers when appropriate. The “Last Updated” date at the top indicates when revisions were made.
10. Contact Us
If you have questions about this Privacy Policy or your data, contact our privacy team:
Email: [email protected]
Address: 3587 State Street, COLUMBUS, US 16405
We respond faster than a ghost disappears at sunrise!
Thank you for trusting Hyde and Eek Cosplay Store with your Halloween adventures. Now go forth and find your perfect costume – your data is safe with us! 🎃